“I have to say, I had a zero intention of making a conversion to private from my mixed practice when first consulting Jayne. I was doing more than OK and it provided for my family and I liked my patients. I provided some very simple accounts prior to our first meeting and it soon became apparent that circumstances needed to change quickly.

I had not realised that the private patients were more than propping up the NHS side of my practice. I knew then I needed to make that reluctant change, but Jayne and Jon did not force the issue, they had options for me to continue to offer NHS treatment at a loss making endeavour, but it was ultimately my choice to make that jump- I’ve not yet looked back! The changes required were suddenly very obvious obvious and they needed to be double quick.

Obviously, I know I could have just gone to a plan provider and used them as a vehicle to convert patients from NHS to Private, but I wanted more than just a letter saying ‘take it or leave it’. I owed my patients of more than a decade, a better service. I did not want to enter into a relationship with a plan provider that gave all the bells and whistles until conversion then drop the ball when the deed was done.

Jayne Sproson is more than just a consultant, with the assistance of her extremely experienced dentist husband Jon and her background in growing multi-million pound practices, her little black book of contacts is never ending and leaves me with the option of working with whichever consultants I want to suit my needs.

There is no doubt working with The Jayne Sproson Consultancy is a big investment – I had an early return on that investment in terms of a conversion. More importantly, they had at their heart, the importance to keep my patients loyal and my team on board. Running a conversion is so much more than just getting the direct debit forms signed.

Successful conversions require a mindset shift in the whole team and Jayne and Jon have decades of experience and, between them, can offer advice for all members of the team from front of house to specialist associates. What dentists often are not aware of during their focus on a conversion, is that there is a lot more practising years ahead beyond only a few (but seemingly endless!) months of conversion.

I trusted Jayne & Jon to provide a team-wide, hand-holding, well-polished process for our conversion and I am so glad I did. Some plan companies have the offer of reception support from day one. Jayne is at least one step ahead ALL the time, providing team training before, during and after the fact for as long as required to get the results I wanted, My investment into their Discover, Develop, Deliver Programme, not only gave me confidence in increased revenue and profits, a happy and productive team, but we have suddenly become the employer of choice in our local area, with numerous unsolicited CVs for roles not yet opened! The Jayne Sproson Consultancy has allowed me to do the dentistry I love without any worry– key for me was being able to know I have a well-oiled machine that is not dependent upon me and I am achieving an improved work life balance I craved for me and my family.

Dentistry and being a business owner is fun again. I highly recommend The Jayne Sproson Consultancy and I know I can speak for my Practice Manager, who has grown in confidence and ability and her commitment to my vision is paying dividends for us all. If you are reading this, my only concern is that if you wait ,you simply will not catch one of their slots as they only take on a finite number of clients to be able to offer their bespoke offering. You aren’t just getting a consultant you are getting people who demonstrate they are truly invested in your success.”